Shipping policy
Shipping Policy
Thank you for shopping with Stan by Creations. Each piece is carefully prepared and packaged before leaving our studio.
Processing Times
Orders are typically prepared for shipping within 2–5 business days.
Original artwork and certain handmade items may require additional preparation and protective packaging. If additional processing time is required, it will be indicated on the product page or we will contact you after your order is placed.
Shipping Rates
Shipping costs are calculated at checkout based on the destination, package size, weight, and available shipping service.
The shipping price displayed at checkout is the shipping cost for your order unless otherwise indicated.
Delivery Times
Delivery times depend on the shipping destination and carrier selected at checkout.
Please note that processing time and shipping/transit time are separate. Carrier delays, weather, holidays, customs, and other circumstances outside our control may occasionally affect delivery times.
Original Artwork
Original artwork is carefully packaged to help protect it during transportation.
Because artwork may require larger or specialized packaging, shipping rates may differ from those for smaller items such as jewelry and accessories.
Tracking
When tracking is available for your selected shipping service, tracking information will be provided after your order has shipped.
Incorrect Addresses
Please make sure your shipping address is complete and correct before submitting your order.
Stan by Creations is not responsible for additional shipping charges resulting from an incorrect or incomplete address provided at checkout.
If you notice an error shortly after placing your order, please contact us as soon as possible. We will do our best to correct the address before the order ships.
Lost or Damaged Packages
If your order arrives damaged, please contact us as soon as possible and include photos of:
-
The damaged item
-
The shipping box or envelope
-
The packaging materials
-
The shipping label
Please keep all packaging until the issue has been resolved.
For packages that appear to be lost in transit, please contact us so we can help review the shipment with the carrier.
International Orders
International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their country.
These charges are not included in the product price or shipping cost unless specifically stated during checkout.
Questions
If you have any questions about shipping before placing an order, please contact Stan by Creations through our Contact page.
We want every piece to arrive safely and be something you're excited to receive.